At CraftArchitech, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage with our services.
By using our website (https://craftarchitech.com) or communicating with us, you agree to the practices described in this policy.
1. Information We Collect
We collect information from you when you:
- Fill out a contact or inquiry form
- Subscribe to our newsletter
- Use live chat or contact us through WhatsApp or email
- Request a quotation or service proposal
The information we may collect includes:
- Your name
- Email address
- Phone number
- Company name (if applicable)
- Project details or requirements
We may also collect non-personal information such as browser type, IP address, and pages visited to help us improve your website experience.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide requested services
- Send updates, proposals, and project-related communication
- Improve our website and service quality
- Send promotional emails (only if you have subscribed)
We do not sell or share your personal data with any third party for marketing or profit.
3. Data Security
Your personal data is stored in secure systems and is only accessible by authorized personnel who are required to keep your information confidential. We use SSL encryption and other security measures to protect your information during transmission and storage. All online payments (if any) are processed through secure payment gateways, and we do not store or process your credit/debit card details on our servers.
4. Cookies
We use cookies and similar technologies to:
- Improve your browsing experience on our website
- Analyze website traffic and performance (through Google Analytics)
You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
5. Third-Party Services
We may use third-party tools such as:
- Google Analytics (to understand website traffic and user behavior)
- Google Ads or Facebook Ads (for remarketing and analytics)
These third-party providers have their own privacy policies. We recommend reviewing them to understand how they handle your data.
We do not sell, trade, or transfer your Personally Identifiable Information to outside parties.
6. Data Retention
We retain your information only as long as it is necessary to fulfill the purpose for which it was collected, including legal, accounting, or reporting requirements.
7. Your Rights
You can:
- Request to view, update, or delete your personal information
- 3Unsubscribe from marketing emails anytime by contacting us at info@craftarchitech.com
8. Children’s Privacy
9. Updates to This Policy
We may update this Privacy Policy occasionally. Any changes will be reflected on this page with a revised “Last Updated” date. Continued use of our website after such changes means you accept the updated policy.
10. Governing Law
This Privacy Policy is governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Chennai, Tamil Nadu.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
CraftArchitech
35 makali amman kovil street Ernavoor Chennai-600057
📧 Email: info@craftarchitech.com
📞 Phone: 9677137279
🌐 Website: https://craftarchitech.com